Policy Statements

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Statement of intent

We are committed to ensuring the highest reasonably practicable standards of health and safety. In particular, we acknowledge our duties under the Health and Safety at Work Act 1974 and secondary health and safety legislation.

Accordingly, we are committed to ensuring the health and safety of our employees, sub-contractors and members of the public who may be affected by our work as much as is reasonably practicable, and will assess and alter our work conditions, systems and equipment where necessary.

We genuinely care for our staff and others affected by our work, and we design our systems accordingly. In addition, we actively encourage all our staff and contractors to engage and cooperate on workplace matters, in particular health and safety.

Subcontractors are taken through the relevant procedures. Subcontractors who are engaged for lengthy periods are taken through most of the same procedures as workers, however as they have more control over the way they work it is not always appropriate. For subcontractors who work for short periods, our procedures are modified appropriately.

safety@kiejos.com

Quality is important to our business because we value our customers. We strive to provide our customers with products and services which meet and even exceed their expectations. We are committed to continuous improvement and have established a Quality Management System which provides a framework for measuring and improving our performance.

We have the following systems and procedures in place to support us in our aim of total customer satisfaction and continuous improvement throughout our business:

• regular gathering and monitoring of customer feedback
• a customer complaints procedure
• selection and performance monitoring of suppliers against set criteria
• training and development for our employees and contractors
• regular review of our internal processes
• measurable quality objectives which reflect our business aims
• management reviews of audit results, customer feedback and complaints

Our internal procedures are reviewed regularly and are held in a Quality Manual which is made available to all employees.

Although the Managing Director has ultimate responsibility for Quality, all employees, contractors and business partners have a responsibility within their own areas of work to help ensure that Quality is embedded within the whole of the company.

The Company is an equal opportunity employer and is committed to a policy of treating all its employees and job applicants equally. The Company will avoid unlawful discrimination in all aspects of employment including recruitment and selection, promotion, transfer, opportunities for training, pay and benefits, other terms of employment, discipline, selection for redundancy and dismissal.

It is the policy of the Company to take all reasonable steps to employ and promote employees on the basis of their abilities and qualifications without regard to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality and ethnic or national origins), religion or belief, sex and/or sexual orientation. In this policy, these are known as the ‘protected characteristics’.

The Company will appoint, train, develop and promote on the basis of merit and ability alone.

recruitment@kiejos.com

Kiejos Ltd makes a positive contribution to a strong and safe community and recognises the right of every individual to stay safe. Kiejos Ltd staff and contractors may come into contact with children and/or vulnerable adults through the following activities:

• vocational training solutions
• traineeships and apprenticeships
• when providing advice and guidance.

The full policy seeks to ensure that Kiejos Ltd undertakes its responsibilities with regard to protection of children and/or vulnerable adults and will respond to concerns appropriately. The policy establishes a framework to support paid and unpaid staff in their practices and clarifies the organisation’s expectations.

If you have any concerns please email: safeguarding@kiejos.com

We accept responsibility for the harmful effects our business may have on both the local and global environment and we're committed to reducing them.

We will measure our impact on the environment and set targets for ongoing improvement, whilst complying with all relevant environmental legislation.

We will implement an awareness programme for all our staff and contractors to improve their understanding of environmental issues and enlist their support in improving the Company's performance.

We are committed to developing, implementing and managing a robust and effective BCMS as a key mechanism to: 

• ensure a co-ordinated and cost effective approach to the continuity of our services
• identification of the critical activities of our customers business activities via robust Business Impact Analysis (BIA) and Risk Assessment (RA)
• protection, maintenance and recovery of critical activities as recognised in relevant BIA
• develop BC plans to ensure continuity of activities at a minimum acceptable level and within specified timeframes
• develop a culture of Business Continuity Management (BCM) that feeds into the organisations wider planning and management processes
• maintain the confidence of employees, partners and contractors